BOUTIK FIRST VISIT ORIENTATION


Welcome to Boutik Dermatology by ObiohaMD! We can’t wait to see you.

Given the unique hybrid insurance/direct care practice model, we want to make sure you have as much information as possible prior to scheduling. Please review our available visit types and this section in its’ entirety before scheduling. If you have any additional questions, please call (424) 428-0910 or text (424) 426-2327.

SCHEDULING

You may schedule all in-office and telemedicine appointments online + complete all registration paperwork electronically prior to your appointment. If you have questions prior to scheduling, please call the office and our staff will be happy to assist you.

In order to schedule, you will need to provide the following:

  • Legal name, date of birth, email address, phone number, address

  • Insurance card for patients with insurance contracted with Dr. Obioha. If you have insurance that we do not accept and still want to see Dr. Obioha without your insurance restricting you, you can still see her by choosing the direct care (self pay) option. We gladly accept HSA/FSA.

  • Credit card The credit card stored in our secure processing system at the time of scheduling these appointments online will only be charged for no-shows, video visits copays and/or self pay virtual visit fees. Please see no-show fees below. The card information is stored with security – the same HIPAA compliant software that protects your confidential medical information.

    • In office visits: your office visit fee will be charged in the office at the time of your appointment.

NEW PATIENT REGISTRATION 

We strive to be as paperless as possible. The entire check in process may be done via text or email link prior to your visit which is our preferred, most efficient method.

  • BEFORE VISIT (Electronic):

    Upon online scheduling you will be prompted to:

    • Take a photo of your drivers License and insurance card (front + back)

      • You may take photos of your license and insurance card directly with your phone (not computer).

    • Review and sign office intake forms: office consents and policies

  • IN-OFFICE REGISTRATION:

    • Arrive 15 minutes before your scheduled appointment to complete paperwork.

    • You will be provided a sanitized iPad kiosk to complete your intake information and waiver forms. 

    • Paper registration forms are also available for those who prefer to complete paperwork by hand.

CANCELLATION POLICY

Boutik Dermatology by ObiohaMD strives to provide the highest level of patient care and respect patient’s time in our office. Over scheduling is a practice in medicine to limit cost of no-show and cancellations, but leads to longer wait times.

Our office does not over schedule our clinic and therefore will require 24 hrs notice to change or cancel an appointment. Patients arriving more than 20 min after appointment start time may not be admitted to clinic and considered no-show. This policy allows our office to function with efficiency and provide the best care to all of our patients.

The following conditions will result in a $50 cancellation fee for medical visits and $150 cancellation fee for cosmetic visits:

  • Patient fails to show for an appointment.

  • Patient arrives more than 20 minutes late for an appointment and is not admitted to clinic.

  • Patient cancels or changes appointment with less than 24 hours notice.

LOCATION

We are located at 8484 Wilshire Blvd, Suite 620 in Beverly Hills, CA on the southeast corner of Wilshire Blvd and La Cienega Blvd.

There is plenty of underground parking available in the building via the La Cienega Blvd or S. Hamilton Drive street entrances.

We do not validate parking.

 You must go to the security desk in the lobby before being allowed up in the elevator to Suite 620.  

YOUR APPOINTMENT

Your appointment time will vary depending on specific needs. We are able to address two specific complaints at each visit with the exception of a new hair loss visit. A new hair loss visit is a separate dedicated visit. We find that this allows an in depth discussion and a thorough explanation of the treatment plan. Although we will try to accommodate, you may have to schedule a separate appointment if you have additional concerns or a procedure needs to be performed.

VIRTUAL VISITS

Available to patients in CA and NY. Please call to schedule.

HAIR LOSS CONSULTS

New hair loss consults are fully dedicated to address your hair loss in its’ entirety. Before your appointment, you will be provided with instructions to complete a questionnaire and upload all relevant labs and/or pathology reports. If you have additional medical concerns that you wish to address, these concerns may be addressed in a separate visit. Please call the office so that our team can happily help you prioritize and coordinate your appointments.

MUTUAL RESPECT POLICY

Maintaining a respectful and professional atmosphere allows us to focus on your care and well-being.  If you are non-compliant with our office policies, non-compliant with payments that are due, disrespectful to staff members, you will be automatically terminated and discharged from our practice.

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